Return Policy for Flower Delivery

We want you to be completely satisfied with your purchase. If you are not happy with the quality or condition of the flowers you received, please contact us within 2-4 hours of delivery and we will do our best to resolve the issue. You may be eligible for a full or partial refund, a replacement, or a store credit, depending on the situation.

To request a refund, replacement, or store credit, please provide us with the following information:

• Your order number and date of delivery
• A brief explanation of the problem and how you would like us to resolve it
• A photo of the flowers as they arrived, if possible

Please note that we do not accept returns or exchanges for the following reasons:

• Change of mind or preference
• Incorrect delivery address or recipient information provided by the customer
• Delayed delivery due to circumstances beyond our control, such as weather, traffic, or courier issues
• Damage or loss caused by the recipient or a third party after delivery

We reserve the right to refuse any refund, replacement, or store credit request that does not meet our policy or that we deem to be fraudulent, abusive, or unreasonable.

Thank you for choosing us for your flower delivery needs. We appreciate your business and your feedback.